Privacy Policy

At CSKnow, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information from users of our website.

Information We Collect

We collect information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties. Here are the types of information we collect:

  • Information you provide to us: We receive and store any information you provide in relation to CSKnow. You provide information when you create an account, participate in any interactive areas of the site, fill out forms, request information from us, or communicate with us. For example, we collect your name, email address, username, phone number, and any other information you choose to provide.
  • Automatically collected information: When you navigate through and interact with our website, we automatically collect information about your device and your activities. We collect your IP address, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, clicks, and other usage activity.
  • Information from third parties: We may collect information about you from third parties, such as marketing partners and researchers. This may include demographic data or data to help us customize and improve our services.

How We Use Information

We only use your information as permitted by law. This includes using your information for the following purposes:

  • To provide our services to you, complete your transactions, and communicate with you
  • To analyze usage of our website and improve our content and layout
  • To customize site content and recommendations based on your preferences
  • To notify you about updates, products, and services from CSKnow
  • To detect and prevent fraud, spam, abuse, security issues, and other harmful activity

Information We Disclose

We do not disclose or sell your personal information except in the limited circumstances described below:

  • To service providers under contract who help with parts of our website operations and business services.
  • To law enforcement or government authorities when we are legally required to do so.
  • To investigate and prevent security threats, fraud, or other malicious activity.
  • In connection with a sale, merger, transfer, or sharing of all or part of our business or assets (including in connection with bankruptcy).

Your Choices & Rights

You may opt out of receiving our marketing emails by following the unsubscribe instructions included in each email. Note that you cannot opt out of essential account communications that are not promotional in nature.

You have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your data, restrict or object to the processing of your data, have the information anonymized or deleted, or take your information to another service in machine readable form. These rights vary in some jurisdictions based on legal requirements. We will respond to your request in accordance with applicable law, but for security, billing, or other legal purposes, we may not be able to delete all of your information.

Data Retention

We store personal data as long as we need it for lawful business purposes and for any period required by law or regulations. Note this may involve retaining some of your data even after you have closed your account.

Third Party Sites & Services

CSKnow may contain links to third party websites. If you click on a third party link, you will be directed to that site. We are not responsible for the privacy practices or content of these third party sites. We encourage you to read the privacy policies of every site you visit.

Children’s Online Privacy

CSKnow does not intentionally collect information from anyone under the age of 13. If we become aware that we have unknowingly collected personal data from a child, we will delete this data.

Changes to this Policy

We may change this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.

Contact Information

If you have any questions, concerns or complaints about our Privacy Policy, data processing, or desire to exercise your legal rights, please contact us at [email protected] or visit our contact page.